For all trade enquiries call: 0113 200 1050

FAQ

Quality costumes and accessories at exceptional value.

FREQUENTLY ASKED QUESTIONS

 

Do you sell to the public? 
We do not sell to the public, but our range is widely available through high street retailers and online.

 

Do you deliver worldwide?
Yes we offer delivery across Europe and the rest of the world.



What are the Sales Office opening times? 
Monday – Friday: 9:00am – 5:00pm



Do you offer sale and return?
Unfortunately we do not offer a sale & return policy.

 

Is there a minimum order value?
There is no minimum order value but a £6.50 carriage charge will be applied to all orders under £150 nett.

 


Do you have Regional Sales Managers?

Yes, we have Sales Managers that cover the whole country.


 

Do you design your products yourself?
Yes we have our own in-house design team who are continually working on new, innovative designs.

 

How do I ‘log in’?
Click on the log in button on the right hand side of the homepage and enter the login details provided by your account manager.

 

Do you offer Data Feeds?

Yes, please contact the office and we will provide you with the link to the FTP file.

 

Can I download product images? 

Yes, please contact the office and we will provide you with the link to the FTP file.

 

For all trade enquiries call: 0113 200 1050